Privacy Policy

This privacy notice discloses the privacy practices for www.gimmecoffee.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  • What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 877-446-6325 or via our contact form.

Information Collection, Use, and Sharing

Gimme! Coffee is the sole owner of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any personal data we have about you.
  • Have us delete any personal data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Registration

In order to use certain sections of this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.

Class II Recall of Decaf de Agua Coffee Pods

Out of an abundance of caution, Gimme! Coffee is conducting a voluntary recall on one production lot of Decaf de Agua coffee pods packaged by a co-manufacturer due to a limited quantity of caffeinated coffee being inadvertently packaged and mislabeled as decaffeinated coffee. In the case of caffeine, some individuals may be susceptible to potential medical issues if they accidentally ingest it.

The recalled product is labeled Decaf de Agua on the box, but the interior packaging is labeled Deep Disco (a caffeinated coffee). The UPC is 051497457990.

If you have received a box of Decaf de Agua pods that was mispacked with Deep Disco pods, please contact us for return or replacement, or return to your point of purchase.

Contact Us

Frequently asked question

No, it does not affect bags of coffee. This was a production error at the pod manufacturer; we ship roasted coffee to them to be ground, packaged into pods, and then packaged in boxes. Unfortunately, some Deep Disco pods were packed into the Decaf boxes. 

The internal packaging material on the pods is correct. If the plastic wrapping on the pods in your box are marked Deep Disco, then they are caffeinated coffee.

Yes, we can send you a replacement box of pods with the correct contents. We can also refund your order. 

You can call us at (607) 273-0111, email orders@gimmecoffee.com, or return pods to your point of purchase.

No, the error in packaging was discovered by a Gimme! Coffee employee. We have not received any customer complaints, but we are issuing a recall out of an abundance of caution. 

Yes, the Deep Disco is safe to drink - it's just caffeinated. Â